Privacy Policy

Introduction

The Lost Flamingo (“we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website (thelostflamingo.com) or book a stay at our property.

By using our website or booking with us, you consent to the data practices described in this policy.

Information We Collect

Personal Information:

When you book a stay or contact us, we may collect personal details, such as your name, email address, phone number, and payment information.

Non-Personal Information:

We may collect general information about your device, browser type, and how you interact with the website to improve functionality and user experience.

How We Use Your Information

We use the information collected to:

  • Process bookings and payments.

  • Send booking confirmations and other relevant communications.

  • Respond to inquiries and provide customer support.

  • Improve the functionality and user experience of our website.

Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your data with:

  • Trusted third-party service providers (e.g., payment processors, property management tools) to facilitate bookings and provide services.

  • Legal authorities if required by law.

Data Security

We use industry-standard measures to protect your information. However, no transmission of data over the internet or storage system is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies to enhance user experience. Cookies are small files stored on your device that help us analyze web traffic and improve our services. You can disable cookies in your browser settings.

Your Rights

You have the right to:

  • Access your personal information.

  • Request corrections to inaccurate data.

  • Request deletion of your data, subject to legal and operational limitations.

Contact Us

If you have any questions or concerns about this Privacy Policy, please email us at info@thelostflamingo.com.